Reserve Your Pair of Shoes at Launch of Sales!

The shoes will be available for try-ons at different pop-up points of sales in and around Zurich, and eventually abroad. Since the demand is high, you can reserve your pair until you are able to try them on by placing a deposit of 10CHF, which will be refunded upon purchase of the shoe or cancellation. The reservation is valid for 3 weeks.

HOW YOUR RESERVE: In order to place the reservation, you chose the model size and color of your shoe on the product page, put the shoes into your cart, go to the cart, and place the discount code “RESERVATION” at check-out. This will reduce the price of the shoe to 10CHF, and this corresponds to the reservation. You will receive a purchase confirmation; the rest of the purchase price is due when you come pick up the shoes.

  • Why do I have to make a reservation if I had already pre-ordered?
    • Since the new shoes from Argentina are not exactly the same and your needs might have changed, I’d like to give you the possibility to try the shoes again first and then make your final decision. With the reservation, I will keep your pair secured until you get to try them, as the demand of these shoes is high!
  • What if I make a reservation, try the shoes, and then decide not to buy?
    • Your reservation fee will be refunded 100%.
  • What happens to the reservation fee if I decide to buy the shoes after trying them?
    • Your reservation fee is deducted from the sales price.
  • Until when do I have to make a reservation?
    • There is no deadline, but it’s “first come, first served.”
  • How long is the reservation valid?
    • The reservation is valid for 3 weeks, after which your reservation fee is returned if you did not buy the shoes until then.
  • When and where can I try the shoes?
    • Throughout August, I’ll be offering different places and times in and around Zurich for you to try the shoes. Here is the list of pop-up points. Please let me know via WhatsApp (Mona, +41 79 712 35 52) to which event you are planning to come so I can tell your shoes that you are coming to get them!
  • Can I also go and try the shoes without a reservation?
    • Absolutely! There is a risk that your size will not be available anymore.
  • Can I bring a friend to the try-on locations?
    • Absolutely! All friends are welcome! And yes, the shoes will be available for purchase for anyone who would like a pair.
  • Can I let a friend know about the reservation so they can place one too?
    • In order to keep the exclusive benefit for those who have pre-registered, please only do so after August 26th, 2024. After that, you are very welcome to spread the word.
  • How can I pay?
    • You can make the reservation via Credit Card and PayPal.
    • If we meet in person, you can pay the full amount for the shoes in cash, via credit/debit card, or Twint. PostCard is not possible.
  • What if my size and favorite color are not available anymore? Are there more shoes coming?
    • There will be no restocks until the end of the year or possibly 2025.
  • What if I am already decided that I want a pair and don’t need an additional try-on? Do I still have to make a reservation?
    • Instead of making the reservation, pay the full amount and I will send them to you.
  • What if I cannot come to Zurich since I live far away, but I still want a pair of shoes?
    • Instead of making the reservation, pay the full amount and I will send them to you.
  • What if I receive them via mail and they don’t fit?
    • Please use options for try-on before buying as far as possible. Otherwise, you can send back the shoes (shipping at your cost) and decide if you want a different size or none at all. I absolutely want you to be happy with the shoes you are purchasing! Write an email to info@dea-dos.com with “RETURN” in the subject line and you will receive the necessary information.
  • Any questions left unanswered?